Privacy Policy

1. Who We Are

HELVEON Laboratories AG ("HELVEON", "we", "us") is a Swiss peptide synthesis company located at Biotech Campus 24, CH-4123 Allschwil, Basel-Landschaft, Switzerland. This policy explains what information we collect through helveon.com, how we use it, and the rights you have over it.

2. Information We Collect

We collect only the information necessary to operate this website:

• Verification codes. When you check a product security code, we process the code you submit solely to confirm its authenticity and to return the verification result.
• Technical data. Our servers record standard request logs (IP address, browser type, pages visited, timestamp) for security and troubleshooting purposes.
• Contact details. If you contact us by email, we process the information you provide to respond to your enquiry.

3. How We Use Information

We use the information above to: operate the product verification system; maintain the security and availability of the website; respond to legitimate enquiries; and comply with legal obligations. We do not sell or rent personal data, and we do not use it for automated decision-making or profiling.

4. Cookies

This website uses only technically necessary storage (for example, to keep an anti-abuse session during verification requests). We do not set advertising or cross-site tracking cookies. You can block or delete cookies in your browser settings; the site will continue to function.

5. Third Parties and Hosting

The website is hosted on servers located within the European Union or Switzerland. Fonts are loaded from Google Fonts (Google Ireland Limited), which may receive your IP address when your browser requests a font. No other third parties process your data on this website.

6. Data Retention

Verification events are retained for as long as the corresponding product line is supported, because a code may only be confirmed as authentic once. Server logs are kept for a maximum of 90 days. Contact correspondence is deleted once the matter is resolved, unless a longer retention period is required by law.

7. Your Rights

Under the Swiss Federal Act on Data Protection (FADP) and, where applicable, the GDPR, you may request access to your personal data, rectification or erasure of it, restriction of processing, and data portability. You may also lodge a complaint with the competent supervisory authority. To exercise any of these rights, contact us at privacy@helveon.com.

8. Security

We apply appropriate technical and organizational measures to protect the website and the data processed on it, including encrypted transport (TLS) and access controls on our infrastructure. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this policy from time to time to reflect changes in law or in our services. The applicable version is always the one published on this page under the "Last updated" date.

10. Contact

Questions about this policy or our data practices can be sent to privacy@helveon.com or by post to HELVEON Laboratories AG, Biotech Campus 24, CH-4123 Allschwil, Basel-Landschaft, Switzerland.